|
|
Terms & Conditions
Welcome to Just-Corsets.co.uk which is a website owned and operated by Just Bras Lingerie Outlet. We sell our products to you subject to the conditions set out on this page.
Please read these conditions carefully before using the Just Corsets website. By using the Just Corsets website, you signify your agreement to be bound by these conditions.
1. Privacy
Please review our Privacy Notice, which also governs your visit to Just-Corsets.co.uk, to understand our practices.
3. Access to Just-Corsets.co.uk
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
4. Licence for website access
Just Bras Lingerie Outlet grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Just Bras Lingerie Outlet. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Just-Corsets.co.uk and its affiliates without express written consent. You may not use any meta tags or any other ‘hidden text’ utilising Just Bras Lingerie Outlet, Just-Corsets.co.uk or its affiliates' names or trademarks without the express written consent of Just Bras Lingerie Outlet. Any unauthorised use terminates the permission or license granted by Just Bras Lingerie Outlet.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Just-Corsets.co.uk as long as the link does not portray Just Bras Lingerie Outlet, Just-Corsets.co.uk, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Just Bras Lingerie Outlet or Just-Corsets logo or other proprietary graphic or trademark as part of the link without our express written consent.
5. Your conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You must not use the website for any of the following:
- for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
- to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any ‘spam’
to cause annoyance, inconvenience or needless anxiety
6. Copyright and database rights
All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of Just Bras Lingerie Outlet, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Just Bras Lingerie Outlet and its affiliates and is protected by United Kingdom and international copyright and database right laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without Just Bras Lingerie Outlet's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this website, without Just Bras Lingerie Outlet's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without Just-Corsets.co.uk's express written consent.
7. Copyright claims
Just Bras Lingerie Outlet and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.
8. Trademarks
Just-Corsets.co.uk and other marks indicated on our website are trademarks or registered trademarks of Just Bras Lingerie Outlet or its subsidiaries, in the European Union and/or other jurisdictions and may not be used in connection with any product or service that is not Just Bras lingerie Outlet, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Just Bras Lingerie Outlet. All other trademarks not owned by Just Bras Lingerie Outlet that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Just Bras Lingerie Outlet
9. Our contract
When you place an order to purchase a product from Just Bras Lingerie Outlet, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we despatch that product to you and is confirmed by an email we send to you confirming that we have despatched (the ‘Despatch Confirmation E-mail’). That acceptance will be complete at the time we send the Despatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Despatch Confirmation Email to have been despatched do not form part of that contract. You are seeking to enter into a contract with Just JLJ or Just Bras Ltd when you place an order.
10. Returns
Please review our Returns Policy, which applies to products purchased from us. In addition to your returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days.
11. Pricing and availability
We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that despatch estimates are just that. They are not guaranteed despatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable.
Despite our best efforts, a small number of the thousands of products in our catalogue are mis-priced. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before Despatch or cancel your order and notify you of such cancellation.
12. Customs
When ordering goods from Just-Corsets.co.uk for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from Just-Corsets.co.uk, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers Despatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
13. Children
Just-Corsets.co.uk does not sell products for purchase by children. If you are under 18, you may use Just-Corsets.co.uk only with the involvement of a parent or guardian.
14. Electronic communications
When you visit Just-Corsets.co.uk or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
15. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
16. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
17. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
18. Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
Your statutory rights are not affected by these terms and conditions
19. Our details
Just-Corsets.co.uk is a trading name for Just-JLJ.
If you're not completely happy with an item, we'll exchange it or give you a refund, provided that it's returned to us in its original condition & packaging, unworn, unwashed, and with all labels intact.
Please make sure that briefs/thongs/swimwear etc. are tried on over your own underwear. In the interests of hygiene, we may refuse returns where it's obvious this hasn't been done.
UK returns need to be received back by us within 10 days of receiving your order. Four days should be allowed for postage, so please make sure your item is posted within 6 days of receipt.
For orders shipped to addresses outside the UK we need to receive your return within 16 days. 6 days should be allowed for postage, so please make sure your item is posted within 10 days of receipt.
This doesn't affect your statutory rights.
Items that can be returned
Most items bought from Just-Corsets can be returned, with the exception of anything listed below.
Items that can't be returned
- Gift cards are non-returnable and can't be exchanged for cash.
- Returns on hosiery can't be accepted if the pack has been opened (if the pack is unopened & undamaged then it's fine to return).
- Certain products are excluded from our returns policy for hygiene reasons - if this applies it'll be clearly stated on the product page before you purchase
- Gift box charges won't be refunded if goods are returned. Also, any replacements you've asked for won't be gift boxed, so if you received a gift box with the original order, you might want to hang on to this
- Shipping charges won't be refunded if goods are returned (but if you've asked for replacement items you won't be charged again for shipping these. Express delivery of replacements can be requested at the time of return and the difference will be charged to your card)
"I've received some Just-Corsets.co.uk items as a gift from someone else. Can I return them?"
You can return items as normal - please refer to the return guidelines above and on the paperwork that came with the goods.
You might want to note that the purchaser will automatically be notified by email of any returns, refunds or replacements. Sorry, we can't prevent this as it's an automated part of our returns system.
If you want replacement items of a higher value than the return, we'll need to have the cardholder's permission before making any additional charge to their card. Alternatively, you can pay any difference owing with your own card. If you'd like to do this, please include clear payment instructions with the returned items, together with your own contact details in case we have a query.
Refunds can only be issued to the card which was used to pay for the goods. Sorry, but we can't offer credit notes.
| How to return items |
|
First of all, please check that the items you're intending to return meet our returns policy.
There's no need to let us know in advance that you're returning something. Just complete the form that came with your order and enclose it with your returned goods.
UK customers
Use the postage paid returns label that's enclosed with your order to send your return via the Royal Mail. Please allow up to ten working days for returned goods to reach us.
We will insure your return package if you obtain a Certificate of Posting (available free from the post office) for all returns. This should show the figleaves.com address that you've returned the goods to, together with the post office's printed/stamped confirmation of the date of posting. You should keep this certificate until you've received your refund or replacement, so that we can still complete your return it if gets lost in the post.
US customers
You will need to pay return postage. Send your return via an insured, traceable method. Please keep hold of your shipping documentation so that you can make a claim with your carrier if the package gets lost before it reaches us.
International customers
You will need to pay return postage. Send your return via an insured, traceable method, marking your package clearly as Returned Goods to avoid delays at Customs. Please keep hold of your shipping documentation so that you can make a claim with your carrier if the package gets lost before it reaches us.
Return of Faulty Goods
If you believe the goods we have supplied to you are faulty, you should return the item to us together with a note, explaining what you believe is the problem and stating the original order number. When we receive the item, we will investigate the fault and contact you to agree the most appropriate resolution.
Please quote your order number on the top left hand side of the package, so that we can identify the return as yours when it reaches us.
|
| How to return items |
|
First of all, please check that the items you're intending to return meet our returns policy.
There's no need to let us know in advance that you're returning something. Just complete the form that came with your order and enclose it with your returned goods.
UK customers
Use the postage paid returns label that's enclosed with your order to send your return via the Royal Mail. Please allow up to ten working days for returned goods to reach us.
We will insure your return package if you obtain a Certificate of Posting (available free from the post office) for all returns. This should show the figleaves.com address that you've returned the goods to, together with the post office's printed/stamped confirmation of the date of posting. You should keep this certificate until you've received your refund or replacement, so that we can still complete your return it if gets lost in the post.
US customers
You will need to pay return postage. Send your return via an insured, traceable method. Please keep hold of your shipping documentation so that you can make a claim with your carrier if the package gets lost before it reaches us.
International customers
You will need to pay return postage. Send your return via an insured, traceable method, marking your package clearly as Returned Goods to avoid delays at Customs. Please keep hold of your shipping documentation so that you can make a claim with your carrier if the package gets lost before it reaches us.
Return of Faulty Goods
If you believe the goods we have supplied to you are faulty, you should return the item to us together with a note, explaining what you believe is the problem and stating the original order number. When we receive the item, we will investigate the fault and contact you to agree the most appropriate resolution.
Please quote your order number on the top left hand side of the package, so that we can identify the return as yours when it reaches us.
|
First of all, please check that the items you're intending to return meet our returns policy.
There's no need to let us know in advance that you're returning something. Just complete the form that came with your order and enclose it with your returned goods.
UK customers
Please return items to Just Bras Lingerie Outlet, Mill House, Mellor Street, Rochdale, OL11 5BU. The cost of postage is your responsibility, it is recommended that items are sent by recorded delivery or other insured traceable method so you can make a claim against the carrier if the item is lost in the post. We will not refund items not received back. Please allow up to ten working days for returned goods to reach us.
International customers
You will need to pay return postage. Send your return via an insured, traceable method, marking your package clearly as Returned Goods to avoid delays at Customs. Please keep hold of your shipping documentation so that you can make a claim with your carrier if the package gets lost before it reaches us.
Return of Faulty Goods
If you believe the goods we have supplied to you are faulty, you should return the item to us together with a note, explaining what you believe is the problem and stating the original order number. When we receive the item, we will investigate the fault and contact you to agree the most appropriate resolution.
Please quote your order number on the top left hand side of the package, so that we can identify the return as yours when it reaches us.
"I no longer have the despatch paperwork - what do I do?"
Enclose a note with the return, ensuring that the following information is included: Order number (if known), name, address, contact telephone number or email address (especially important if you do not know your order number), return reason and details of refund or replacement required.
If using the original packaging, please ensure that the original address label is covered up. Please quote your order number on the top left hand side of the package, so that we can identify the return as yours when it reaches us.
Just-Corsets.co.uk is committed to protecting your privacy and security. We will ensure that any information we obtain and use will always be held, used and transferred in compliance with all applicable data protection rules.
We will not pass on your details to anyone else for marketing purposes without asking you first.
We do collate statistics about site traffic, sales and other commercial information which we pass on to trusted third parties to assist us in improving the service we provide to you. However, none of this information will identify individuals.
You may opt out of the various uses of your personal information at any time, even if you have previously given your consent for us to use them.
Cookies
Just-Corsets.co.uk uses cookies as part of the mechanism to hold the contents of the shopping basket during each visit that you make to the site, and as such we require both permanent and session cookies to be enabled.
There is no requirement to have third party cookies enabled for our site to work, however we occasionally carry out market research, which a third party assists with, during which they may issue a cookie from our site. Some of our carefully selected affiliate partners may also issue cookies so that they can track sales at figleaves.com through them. If third party cookies are not accepted it does not affect the functionality of our site.
Security checks
As part of our policy to protect against the fraudulent use of credit cards, google checkout, paypal or other payment portal may carry out security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed.
From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. the billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required.
We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention.
|
|